Assembly 3 Where Can I Find Assembly Instructions for My Order? I’m moving and need help with a knock-down and re-installation of my system? How Long Does Receiving My Order Take Once Payment is Made?
Buying 5 Can I Purchase SKUTCHI Designs Products From Outside the USA? How do I get a textile, laminate, or fabric sample? How Long Does Receiving My Order Take Once Payment is Made? Which Types of Payments Do You Accept? Do You Accept Purchase Orders?
Installation 4 I’m moving and need help with a knock-down and re-installation of my system? Do I Have to Drill Holes on my Desk to Install a Desk Divider? What If My Order Arrives Damaged? Do You Accept Returns On Your Products?
Maintaining 7 What’s the Best Way to Maintain My Cubicles and Wall Systems? Can I Clean and Disinfect acrylic products? Can I Clean and Disinfect Glass & Whiteboard Products? Can I Clean and Disinfect Fabric Products? Can I Clean and Disinfect eSCAPE Products? Can I Clean and Disinfect laminate products? Can I Clean and Disinfect cubicles and wall systems?
Repair and Service 3 How Do I Get My Product Repaired If Needed? I’m moving and need help with a knock-down and re-installation of my system? How Do I Purchase Replacement Parts?
Shipping 7 How Long Does Receiving My Order Take Once Payment is Made? Will the Delivery Truck Have a Lift Gate? Do I Need to Schedule a Drop-Off with the Carrier? Will My Order Be Delivered Inside My Building? What Do You Define as Limited Access? What If My Order Arrives Damaged? Do You Accept Returns On Your Products?
Warranty 2 What About Warranty Information for SKUTCHI Designs Products? Is My Product Still Under Warranty?
Design Services 2 I’m moving and need help with a knock-down and re-installation of my system? How Long Does Receiving My Order Take Once Payment is Made?
Getting Started 3 Which Types of Payments Do You Accept? How Long is My Quote Good For? How do I contact SKUTCHI Designs?
Materials and Finishes 9 Can I Customize My Order? Does Your Choice of Materials Affect the Price? Can I Use My Own Fabric on Desk Dividers and Cubicle Walls? Do Fabric Panels Dampen Sound? Do You Offer Acoustical Products Which Dampen Sound? Can I Clean and Disinfect Fabric Products? Can I Clean and Disinfect eSCAPE Products? Can I Clean and Disinfect laminate products? Can I Clean and Disinfect cubicles and wall systems?
Procurement 5 How Long Does Receiving My Order Take Once Payment is Made? Which Types of Payments Do You Accept? Do You Accept Purchase Orders? Can I Cancel My Custom Order? How Long is My Quote Good For?
General Terms & Conditions 7 Can I Cancel My Custom Order? Will My Order Ship If It’s Not Paid In Full? How Long is My Quote Good For? Will My Order Be Delivered Inside My Building? What Do You Define as Limited Access? What If My Order Arrives Damaged? Do You Accept Returns On Your Products?